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AI Calling Insights

Practical guides and industry insights on automating calls for Indian businesses — coaching, healthcare, real estate, and more.

How-to Guide

Best Time to Call Leads in India: Split Your Campaign Into Calling Slots

Skip the lunch hour and catch people after work. ExoCall campaigns can now call in up to 3 time slots a day, and retry unanswered leads at a different time of day.

October 27, 20266 min read
Product Update

Is Your AI Agent's Prompt Too Long? Shorten It With AI

Long prompts make AI phone agents slower and vaguer. ExoCall now shows a character counter on every prompt box, and Shorten with AI trims it in one click — keeping every price and phone number.

October 14, 20266 min read
Product Update

Does Your AI Calling Agent Sound Like a Bot? Here's Why

Dead-silent lines, long replies and stiff Hindi make AI calls sound robotic. How ExoCall fixes each — now with optional office or ceiling-fan background sound.

October 2, 20267 min read
Compliance

Do Not Call Lists & TRAI Rules for AI Calling in India

TRAI's calling rules in plain words, and how ExoCall respects every opt-out automatically and flags risky calls before they become complaints.

September 29, 20268 min read
Product Update

Hot, Warm, Cold or Not a Lead: How ExoCall's AI Scores Every Call

Lead labels now follow the caller's own words — with a quote as proof. Tested on 36 real calls: 31 scored correctly and all 5 hot leads found.

September 29, 20267 min read
How-to Guide

Set Up an AI Voice Agent in Minutes by Importing Your Website

Paste your website address and ExoCall drafts your agent's persona, greetings, products, prices and FAQs — then tells you what's missing.

September 29, 20266 min read
Engineering

Why AI Phone Calls Sound Choppy — and How We Fixed It

Buzzy voices, agents that keep talking after you interrupt, and TVs that cut the AI off mid-sentence — what causes each on a phone line, and what we changed.

September 29, 20266 min read
Product Update

Track Unanswered Calls and Your Real Outbound Answer Rate

Every outbound dial nobody picked up — no answer, busy, failed — now shows in your call logs and exports, with your outbound answer rate.

September 29, 20265 min read
Product Update

AI to Human Call Transfer: When Your AI Agent Should Hand Over the Call

When a caller asks for a person, the ExoCall AI now hands the call to your team — with a whisper of why they called. Plus transfer hours in IST and after-hours messages.

September 29, 20267 min read
Product Update

Beyond Transcripts: AI Call Insights That Tell You What to Do Next

ExoCall's AI analysis now detects voicemails and wrong numbers, judges whether each call achieved its goal, recommends the next action, drafts a WhatsApp follow-up, and QA-rates the AI agent itself.

July 14, 20266 min read
Developers

Connect ExoCall to Your CRM: Public API & Webhooks

Push a lead from your CRM with one API call and the AI dials it in seconds — then every analysed result is pushed back via signed webhooks. No polling, no CSV exports.

July 14, 20267 min read
Product Update

Team Access & Role-Based Permissions in ExoCall

Invite your team and control exactly which pages each person sees — without sharing a login or exposing your API keys. Plus one-click campaign reuse.

June 2, 20266 min read
Product Update

How ExoCall Records Every Call and Uses AI to Analyse the Audio

ExoCall now automatically records every inbound and outbound call, lets you listen from the dashboard, and sends the audio to Gemini for richer lead scoring — not just the transcript.

May 31, 20265 min read
How-to Guide

How to Automate Follow-Up Calls in Hindi

Over 600 million Indians speak Hindi. Here's a step-by-step guide to setting up an AI agent that follows up with leads in natural, fluent Hindi — no coding required.

May 29, 20265 min read
Education

How AI Calling Saves 10 Hours/Week for Coaching Institutes

Counsellors at coaching centres spend hours answering the same questions — batch timings, fees, schedules. Here's how AI calling handles all of it automatically, 24/7.

May 28, 20265 min read
Comparison

Best AI Calling Software for Indian Businesses in 2026

A practical comparison of AI calling platforms built for the Indian market — covering 12-language support, pricing, ease of setup, and WhatsApp integration.

May 27, 20266 min read

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